Terms & conditions

All prices are in UK Sterling and include all relevant U.K. taxes

Booking

A 20% non-refundable deposit confirms a client’s booking and the balance is due 60 days before the start of the tour(s).

Cancellations

Please see our Cancellations Policy.

Appropriate Fitness and Clothing

Please note that for walking tours, you must be of a reasonable fitness to spend most of the time on foot. Proper walking footwear is required – many of Edinburgh’s charming streets are cobbled or have uneven surfaces.

Also, please bring wet weather clothes in case of rain. Layers are always better in Scotland.

General Terms

edinburghtourguide.com claims no responsibility for third party suppliers, such as unscheduled closing of attractions or such events beyond its control. Neither is it liable for any loss, accident, injury or damage to you or any personal effects.

Any special terms and conditions included in email exchanges about your tour(s) between you and edinburghtourguide.com shall also apply and where they conflict with these terms, those terms and conditions in the email exchanges shall take precedence.

Both Bill and Cammy are covered by personal public liability insurance. All vehicles used by edinburghtourguide.com are insured for private hire or hire and reward.

In return, it is required that you obtain adequate travel insurance to cover any loss of personal belongings or financial loss as a consequence of flight cancellations, train cancellations, personal illness or any other circumstances that would stop you from travelling and therefore stop you using our services.

By booking tours or services through edinburghtourguide.com you agree to these terms and conditions and therefore are required to obtain adequate insurance to cover the cost of services booked through edinburghtourguide.com

Scottish law states that a seatbelt must be worn at all times in a moving vehicle, whether in front or back. Should you require a suitable car seat for an infant, this must be booked in advance. Driving tours cannot commence where an infant is inappropriately seated and we do not carry infant seats as standard.

All terms and conditions are governed by Scottish law. Your assent to these terms and conditions is implicit in any deposit paid.